It's been a while since I last posted.



Just a quick update on how I have been doing since Aug 2006.

Family: In Oct 2006, there was a major upset in the family as my mother started suffering from sudden twitches and uncontrollable shaking of her right arm. At first, we thought this could be due to work-related stress spasms, but after a visit to the doctors and a brain scan, it was diagnosed that there was a tumour in my mother's brain. It was benign, though, but its positioning meant that it was pressing on the nervous system and causing my poor mother all those fits.

I remember the day (16 Oct 2006) when my mother went into the operating theatre. Singapore is very advanced in the medical sciences, but still that day I felt as if the entire world was about to collapse and the fate of the world hung by a thread.

You can imagine my and my family's relief when the surgeons removed the tumour successfully. My dear mother now walks free of fear, although the functions of her right hand are not fully recovered.

Still on behalf of my mother, I like to thank all those friends and acquaintances who sent their well wishes.

Work: I joined the call centre of a general insurance company in April 2007. Although the pay was not much higher, but the travelling distance between home and office is a lot nearer. Plus, I was really, really sick of my old job, and I needed a move to a new operating enviornment.

It was tough adapting in the beginning, no thanks to a training system that was not well-planned. It was like being thrown into the deep end of a pool, without a proper life-vest.

To me, that is poor management. My view is that for a multi-national company, the employees are actually an important asset (ok, minus those loafers and good-for-nothing goofers). They are the ones who keep the company going and generating profits.

That's it...good leadership will bring you committed followers and together you can win the war.

That is my little management blurb for now.